Delete your account

From the app

Go to Settings → Account → «Delete my account». We will ask for your password and a confirmation.

Once you confirm, the account is deactivated immediately and disappears from the app. Thirty days later it is permanently deleted. During that period you can change your mind: sign in with your email and password and the app will offer to recover it.

If you no longer have the app installed

Write to us at soporte@gymhouse.app from the email address you created the account with, asking for its deletion. We check that the address matches and follow the same process: immediate deactivation and permanent deletion after thirty days.

Through that same address you can also request a copy of your data before it is deleted.

What is deleted and what is kept

We delete your profile and personal data, your workouts, routines, records and measurements, your posts and comments, your photos and your conversations. Any gyms you administer are closed and deleted along with the account.

Two things do not disappear: official catalogue exercises you may have created (they belong to the catalogue and do not carry your name) and the records you may have written while working for a gym —notes or visits about its members—, which stay with that gym, without your authorship.

Once the thirty-day period has passed, deletion is irreversible.